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Communications as a Service

Amiba empowers communications service providers in the SME market

Tens of thousands of businesses use Amiba software to connect mobile, dynamic teams with their customers, securely, anywhere, on any device and on any network. Collaboration works across voice, video, conferencing, on-line meetings and instant messaging in all sectors and in integrated contact centres. The Amiba cloud-based carrier-grade platform connects with leading CRM packages to optimise business performance.

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The Softphones applications are fully featured system phones with buddy status indication and with access to the company phone books and the complete range of system functions.

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Android app, available from the Google Play store here

Download the Installation guide for the Android Softphone here

Download the brochure here

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iPhone/iPad app available from the Apple app store here

Download the Installation guide for iPhone/iPad Softphone here

Download the brochure here

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Download Windows PC Softphone here

Download the Installation guide for the Windows PC Softphone here

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Easy to use

Intuitive interface across all devices: smart phone apps, web portal, desk-top phone and Windows PC soft phone.

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Flexible and Scalable

Add or remove or reallocate users at any time, day or night. Apply different functionality as the needs of the organisation change. Bug fixes and software maintenance are carried out for you automatically and are covered by the monthly fee.

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Save time and money

The cloud-based communications server can be established and configured rapidly. There’s no energy-consuming on-site box, thus avoiding capital expenditure. You pay only for the services you use each month.

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Customer Case Studies

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[x_icon type=”cloud” style=”color: #33cccc; font-size:60px”]

Cloud PBX

Complete communications package for the start-up and medium sized business, with full enterprise features and five nines reliability.

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[x_icon type=”eye” style=”color: #6a3884; font-size:60px”]

Video Collaboration

Leverage the ubiquitous in-company infrastructure of broadband and internet access using Chrome, Firefox or Opera browsers to the full, to enable video collaboration in a couple of clicks. Participants outside your company infrastructure can be included. There are no applications to install.

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[x_icon type=”list-alt” style=”color: #0053a0; font-size:60px; vertical-align: text-bottom”]

Contact Centre

Up to 200 agents, allocated among 50 skill sets, with queues with load balancing and overflow and an automated attendant for each queue, supervisor wall boards.

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[x_icon type=”mobile-phone” style=”color: #ff3366; font-size:70px; margin-top:-10px”]

Smart phone apps

Complete system phone functionality is available on the Softphone applications, on smart phones and on PC desk-tops, that can be registered to the Amiba Cloud platform.

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